Residential · Kansas City
Garage Door Spring Repair & Replacement
Torsion and extension springs do the heavy lifting — and they're the most dangerous part to repair yourself. We replace them safely, in pairs, usually same day.
Residential · Kansas City
Your garage door springs counterbalance a door that can weigh 150 pounds or more, and they're under tremendous tension. When a spring breaks — often with a bang loud enough to hear across the house — the door becomes too heavy to lift and unsafe to force. A&E replaces residential torsion and extension springs quickly and safely across the Kansas City metro.
Two kinds of springs, one job
Almost every garage door in Kansas City rides on one of two systems. Torsion springs mount on a metal shaft above the door opening and wind tight to store energy — they're the heavy-duty setup you'll find on most modern and double-wide doors. Extension springs run along the horizontal tracks on either side and stretch as the door comes down. Both do the same thing: they offset the dead weight of the door so your opener (and your back) only has to handle a fraction of it.
When a spring breaks, that balance disappears in an instant. The opener strains against the full weight, the door may rise a few inches and stop, or it may not budge at all. You'll often hear it happen — a sharp bang like a firecracker or a snapped 2x4 — usually first thing on a cold morning when the metal is most brittle. If that's what brought you here, leave the door where it is and call us. Forcing it from this point only damages more parts.
Signs your spring has failed
If you recognize two or more of these, it's almost certainly the spring.
A visible gap in the coil
On a torsion spring above the door, look for a two-inch gap where the coil separated. That gap is the failure — a healthy spring is one continuous tight coil.
The door won't lift, or only a few inches
With the counterbalance gone, the opener can't carry the full weight. It hums, strains, or reverses right back down.
You heard a loud bang
A spring releases a tremendous amount of stored tension when it snaps. The bang is unmistakable and often the first thing homeowners notice.
The door is crooked or hangs unevenly
On a two-spring or extension setup, one side can drop while the other holds, leaving the door cocked at an angle in the tracks.
The opener runs but nothing moves
The motor sounds fine and the light blinks, but the door stays put. The opener is working — the spring carrying the load is not.
It slams down hard when lowered
A weak or partially failed spring no longer slows the descent, so the door drops fast and heavy instead of gliding.
Why this is the one repair to leave alone
We're not saying this to drum up work. A wound torsion spring stores hundreds of pounds of force in a few feet of steel, and the winding bars, brackets, and cones that hold it are unforgiving if anything slips. The tools are specialized, the technique is exact, and the margin for error is measured in fingers. Spring jobs send people to the ER every year in the metro, and the videos online rarely show what goes wrong.
There's also a quieter reason. Springs are rated in cycles, and the two on a double door are almost always the same age and have done the same work. When one breaks, the other is usually close behind. Replacing both at the same time — matched in size and rating — keeps the door balanced and saves you a second service call a few months down the road. We'll always walk you through that choice instead of deciding it for you.
How a spring repair visit works
Call us, day or night
A&E answers 24/7. Tell us what you heard and saw, and we'll get a technician routed to you anywhere in the KC metro, on both sides of the state line.
We inspect and confirm
We verify it's the spring and check the cables, drums, bearings, and shaft for the collateral damage a snapped spring often causes.
You get a clear plan up front
We explain exactly what needs replacing and why — single spring or pair, plus any worn hardware — before any work begins. No surprises.
We replace and re-balance
We install springs sized and rated for your specific door, then wind them to the correct tension so the opener isn't fighting the weight.
We test and safety-check
We run the door through a full cycle, confirm it holds halfway open on its own, and make sure everything is square before we leave.
Heard the bang and the door won't open?
Don't force it — call A&E and we'll have a technician on the way to get you safely back in your garage.
Why KC homeowners call A&E for springs
We're a local Kansas City shop, not a call center routing your job out to a stranger.
- Open 24/7 — a broken spring at 11 p.m. doesn't have to wait until Monday.
- Licensed and insured, working out of the Fairfax industrial district in Kansas City, KS.
- We serve the whole metro — Kansas and Missouri sides alike, and the Fairfax industrial district is home.
- Honest recommendations: we tell you when one spring will do and when replacing the pair is the smart call.
- Springs sized and rated to your actual door, wound to the right tension and balance-tested before we go.
- Up-front explanations with no pressure and no jargon — you'll know what we're doing and why.
Good to know
Frequently asked questions
How long do garage door springs last?
Should I replace one spring or both?
Why not repair the spring myself?
Related services & guides
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